Venue Information

Venue Name West End Cultural Centre

Address 586 Ellice Ave.

City Winnipeg

Email info@wecc.ca

Website West End Cultural Centre

Phone Number 204-783-6918

Customer Service

Staff are well trained on serving people with disabilities, are knowledgeable about the accessibility features the venue can provide and can help connect people with disabilities available technology and resources. No

Staff Training Notes

Staff are trained on how to best assist patrons with guidance, navigation and spatial orientation. No

Guidance, navigation and spatial orientation notes

Staff are well trained on serving people with disabilities, knowledgeable about the accessibility features available and can help connect people with disabilities with available technology.

Develop disability expertise notes

To meet MB Customer Service Standards accessibility training : 1) Is mandatory 2) Includes an accessibility policy 3) Allows for notification of disruption in service 4) Seeks patron feedback. No

MB Customer Service Standard Notes

Arriving at the Venue

Sufficient dimensions. Yes

Sufficient dimensions Notes

Close to accessible entrance. Yes

Close to accessible entrance Notes

Sheltered No

Sheltered Notes

Well positioned Yes

Well positioned Notes

Well-marked by signage Yes

Well-marked by signage Notes

Bus stop close to main entrance No

Bus stop close to main entrance notes

Sheltered bus stop No

Sheltered bus stop notes

Place to sit and rest No

Place to sit and rest notes

Space for someone in a mobility device Yes

Space for someone in a mobility device notes

Accessible path of travel Yes

Accessible path of travel notes

Sufficient amount of disability parking No

Sufficient amount notes Street parking

Off Street Parking - Sufficient dimensions No

Off Street Parking notes

Vertical Clearance to accommodate larger vehicles and side/rear lifts. No

Vertical Clearance notes

Off Street – Accessible Parking Stalls No

Off Street – Accessible Parking Stalls notes

Van Accessible Parking Stalls – wider angled stalls that accommodate wider vans with side/rear lifts No

Van Accessible Parking Stalls notes

Signage and smooth paved surface No

Signage notes

Entrance is easy to find and well- marked for people with disabilities Yes

Entrance is easy to find and well-marked notes

Wide and spacious door opening and level threshold Yes

Door opening notes

Power Operated Doors Yes

Power Operated Doors notes

Call button for assistance Yes

Call button notes

Call button and door opener control are easy to find No

Call button and door opener notes Call button not marked

Box office is easy to find No

Box office notes Entry requires key and attendant for stair side lift

Wheelchair accessible counter Yes

Wheelchair accessible counter notes

Communication/Hearing Loop No

Communication/Hearing Loop notes

Access to information No

Access to information notes

Patron Areas: Coat Check, Concession Stands, Washrooms

Coat Check is easy to find No

Coat Check is easy to find notes Not marked

Coat Check Wheelchair accessible counter Yes

Coat Check Wheelchair accessible counter notes

Is hearing assist technology available? No

Hearing assist technology available notes

Coat Check Access to information No

Coat Check Access to information notes

Concession stand is easy to find. Yes

Concession stand is easy to find notes

Concession Stand has Wheelchair accessible counter Yes

Concession Stand has Wheelchair accessible counter notes

Accessible menu for people with low vision/ who are blind No

Accessible menu notes Drinks menu quite small

Captioned Television Screens No

Captioned Television Screens notes

Concession Stands Access to information No

Concession Stands Access to information notes

Concession and/or Reception desk Yes

Concession and/or Reception desk notes

Washrooms are easy to find and locate. Yes

Washrooms are easy to find and locate notes

Excellent signage directing people to washroom Yes

Excellent signage notes

Washrooms Accessible entrance Yes

Washrooms Accessible entrance notes

A universal accessible washroom is provided Yes

A universal accessible washroom notes

Washrooms: Staff Training No

Washrooms: Staff Training notes

Clear path of travel leading to accessible washroom stall Yes

Clear path of travel notes

Space to maneuver within accessible washroom stall Yes

Space to maneuver within accessible washroom stall notes

Accessible toilet and transfer space Yes

Accessible toilet and transfer space notes

Stall door opens outwards and does not obstruct the washroom stall Yes

Stall door notes

Grab bars are provided which allow someone to safely transfer Yes

Grab bars notes

Toilet paper should be easy to reach Yes

Toilet paper notes

Someone using a mobility device can easily use the sink area Yes

Sink area notes

Emergency Call Button for Assistance in washrooms No

Emergency Call Button for Assistance in washrooms notes

Lights with Motion Sensors in washrooms Yes

Lights with Motion Sensors in washrooms notes

Patron Areas: Wayfinding and Lighting, Ramps,

Map directing people to different areas of the venue (including accessibility features. No

Map directing people notes

Handheld Map showing the location of accessibility features. No

Handheld Map

Voice Guide Systems. No

Voice Guide Systems notes

Signage is easy to read for someone with low vision. Yes

Signage low vision notes Good contrast black on white but sign placement is inconsistent

Signage is easy to read for someone with a cognitive disability and/ or lower levels of literacy. Yes

Signage is easy cognitive disability and/ or lower levels of literacy notes

High colour contrast helps people with low vision navigate. Yes

High colour contrast notes

Pathways are kept clear of clutter. Yes

Pathways are kept clear of clutter notes

The accessible pathway connecting different activity areas should be intuitive. Yes

The accessible pathway notes

Areas are well lit. Yes

Areas are well lit notes Some ceiling lights during no guide lighting

Wayfinding: Emergency Signage. Yes

Wayfinding: Emergency Signage notes

Wayfinding: Emergency Lighting. No

Wayfinding: Emergency Lighting notes

Wayfinding: Emergency Fire Alarm. Yes

Wayfinding: Emergency Fire Alarm notes

Wayfinding: Emergency Evacuation. Yes

Wayfinding: Emergency Evacuation notes Elevator required to exit the building.

Wayfinding: Captioned Television Screens. No

Wayfinding: Captioned Television Screens notes

Ramps

Ramps are cane detectable for people with low vision. No

Ramps are cane detectable notes

The ramp has an accessible non- skid surface and is wide enough. No

The ramp has non-skid surface notes

The ramp has a gradual slope. No

The ramp has a gradual slope notes

Longer ramps have flat and level landing areas at regular intervals where people can rest. No

Longer ramps notes

Avoid curved ramps. No

Avoid curved ramps notes

Provide safety barriers. No

Provide safety barriers notes

Provide handrails. No

Provide handrails notes

Provide handrails that are easy to grasp onto and that help guide people with visual disabilities. No

Provide handrails that are easy to grasp notes

Provide handrails at accessible heights No

Provide handrails at accessible heights notes

Patron Areas: Elevators, Seating Options, Adaptive Technology

Large sized elevator No

Large sized elevator notes Stair side elevator. Key and attendant required.

Accessible entrance and doors. Yes

Accessible entrance and doors notes

Control Panel is accessible. Yes

Control Panel is accessible notes

Elevator provides auditory signals for people who are blind or have low vision. No

Elevator provides auditory signals notes

Elevator provides visual signals for people who are deaf/Hard of Hearing. No

Elevator provides visual signals notes

Handrails are provided for extra stability and support. No

Handrails are provided notes

Emergency Preparedness. No

Emergency Preparedness notes Attendant present.

Provide choice in wheelchair seating options. Yes

Provide choice in wheelchair seating options notes All seating is movable and can be configured as required.

Provide Equitable Sightlines. Yes

Provide Equitable Sightlines notes

Provide enough wheelchair seating to accommodate productions that are targeted at people with disabilities. Yes

Provide enough wheelchair seating notes

Provide seating options that allow people with disabilities to sit beside friends and family members. Wheelchair seating should not be segregated: there should be removable seats in wheelchair seating areas for friends/family/companions.

Provide seating options notes

Provide ample multifunctional space that can serve as additional wheelchair seating. Yes

Provide ample multifunctional space notes Very flexible seating.

Explore the feasibility of removable seats and/or hydraulic seating systems. Yes

Removable seats notes

Consider the needs of overweight people when selecting seats. Yes

Consider the needs of overweight people notes

Assisted Listening System. No

Assisted Listening System notes

American Sign Language Interpretation. No

American Sign Language Interpretation notes Can be arranged BY THE ARTIST

Audio Description. No

Audio Description notes

Low Impact/Relaxed performances.

Low Impact/Relaxed performances notes No

Low Sensory Rooms. No

Low Sensory Rooms notes

Access to the stage. No

Access to the stage notes

Address environmental sensitivities. Yes

Address environmental sensitivities notes

Exhibit Areas

Exhibit Area Signage Yes

Exhibit Area Signage Notes

The art is hung low enough for those patrons to view the art correctly. No

The art is hung low notes N/A

Table displays at correct height for wheelchair users. No

Table displays notes N/A

Make background simple. No

Make background simple notes N/A

The exhibit includes tactile elements. No

The exhibit includes tactile elements notes N/A

Adequate seating throughout the art gallery for those that need to rest. No

Adequate seating notes

Seating is the appropriate height. Low to the ground seating is difficult to use. Yes

Seating is the appropriate height notes

A virtual version of the exhibit No

A virtual version of the exhibit notes N/A

ASL interpretation available. No

ASL interpretation available notes Can be arranged BY THE ARTIST

Facilitators for people who are blind or have low vision. No

Facilitators for people who are blind or have low vision notes

Assistive devices are available. No

Assistive devices are available notes

Materials are available in alternative formats. No

Materials are available in alternative formats notes

Backstage

Provide a separate backstage entrance for performers/technicians with disabilities. No

Separate backstage entrance notes

Backstage entrance is easy to find and well-marked for people with disabilities. No

Backstage entrance is easy to find and well-marked notes

Wide and spacious door opening and level entrance. No

Wide and spacious door opening and level entrance notes

Backstage Entrance: Power Operated Door. No

Backstage Entrance: Power Operated Door notes

Backstage Entrance: Call button for assistance. No

Backstage Entrance: Call button notes

Locate dressing room, stage, backstage accessible washroom on the same level for performers with disabilities.

Backstage: Locate dressing room, stage, backstage accessible washroom on the same level notes

Backstage: Provide wide spacious pathways. No

Backstage: Provide wide spacious pathways notes

Backstage: Provide gradual ramps if needed. No

Backstage: Provide gradual ramps notes

Backstage: Provide spacious wings. No

Backstage: Provide spacious wings notes

Incorporate safety features on front of stage. No

Incorporate safety features on front of stage notes

Provide cue lights. No

Provide cue lights notes

Performers with disabilities have access to all the same backstage areas as performers without disabilities. No

Performers with disabilities have access notes

Backstage: Dressing Rooms

Dressing rooms: Accessible entrance. No

Dressing Rooms: Accessible entrance notes

Wide spacious dressing rooms. No

Wide spacious dressing rooms notes

Visual paging system. No

Visual paging system notes

Provide a ceiling lift system. No

Provide a ceiling lift system notes

Dressing Rooms: A universal accessible washroom is provided. No

Dressing Room: A universal accessible washroom notes

Provide roll in shower. No

Provide roll in shower notes

Dressing Rooms: Space to maneuver within accessible washroom stall. No

Dressing Rooms: Space to maneuver within stall notes

Dressing Rooms: Accessible toilet and transfer space. No

Dressing Rooms: Accessible toilet and transfer space notes

Dressing Rooms: Stall door opens outwards and does not obstruct the washroom stall. No

Dressing Rooms: Stall door opens outwards notes

Dressing Rooms: Grab bars are provided which allow someone to safely transfer. No

Dressing Rooms: Grab bars notes

Dressing: Toilet paper should be easy to reach. No

Dressing: Toilet paper notes

Dressing Room: Someone using a mobility device can easily use the sink area. No

Dressing Rooms: Sink area notes

Dressing Rooms: Emergency Call Button for Assistance. No

Dressing Rooms: Emergency Call Button notes

Dressing Rooms: Lights with motion sensors. No

Dressing Rooms: Lights with motion sensors notes

Dressing Rooms: Rest area. No

Dressing Room: Rest area notes

Dressing Rooms: Accessible furniture. No

Dressing Rooms: Accessible furniture notes

Technical Areas

Tech: Provide accessible pathways connecting all the main activity areas. No

Tech: Provide accessible pathways notes

Tech: Provide wide spacious pathways. No

Tech: Provide wide spacious pathways notes

Tech: Provide gradual ramps if needed. No

Tech: Gradual ramps notes

Tech: Provide an elevator backstage. No

Tech: Provide an elevator backstage notes

Provide access to Tech Control Booth. Yes

Tech Control Booth notes On floor on main venue

Install a suspension grid. No

Install a suspension grid notes

Have fly systems/ line systems. No

Have fly systems/ line systems notes

Control Booth: Entrance is wheelchair accessible. Yes

Control Booth: Entrance is wheelchair accessible notes On main hall floor

Control Booth: Enough room for larger mobility devices to maneuver. Yes

Control Booth: Enough room for larger mobility devices notes

Control window and controls are located at wheelchair accessible heights. Yes

Control window and controls notes

If a desk is provided, it is wheelchair accessible. Yes

Wheelchair accessible desk notes

Provide additional flex space for additional workstations. Yes

Additional flex space notes Community room could be adapted

Administration

The back-office areas are accessible for people using mobility devices. No

The back-office areas are accessible notes

There are accessible work stations. No

Accessible work stations notes

Admin: There is an accessible washroom. No

Admin: There is an accessible washroom notes

Are there disabled employees in the organization? No

Employees notes

Is there a disability advisor or other community connections? No

Community notes

Employment of persons with disabilities should be encouraged and supported across the organization No

Employment notes Currently physical access is a barrier.