Venue Information

Venue Name Centre Culturel Franco-Manitobain

Address 340 Provencher Blvd

City Winnipeg

Email reception@ccfm.mb.ca

Website Centre Culturel Franco-Manitobain

Phone Number (204) 233-8972

Customer Service

Staff are well trained on serving people with disabilities, are knowledgeable about the accessibility features the venue can provide and can help connect people with disabilities available technology and resources. No

Staff Training Notes We recommend that each staff member take the Manitoba Customer Service Standard training. It is offered free by the Manitoba Disability Secretariat.

Staff are trained on how to best assist patrons with guidance, navigation and spatial orientation. No

Guidance, navigation and spatial orientation notes

Staff are well trained on serving people with disabilities, knowledgeable about the accessibility features available and can help connect people with disabilities with available technology. No

Develop disability expertise notes

To meet MB Customer Service Standards accessibility training : 1) Is mandatory 2) Includes an accessibility policy 3) Allows for notification of disruption in service 4) Seeks patron feedback. No

MB Customer Service Standard Notes The recommended training will address each of the items in this section

Arriving at the Venue

Sufficient dimensions. Yes

Sufficient dimensions Notes

Close to accessible entrance. Yes

Close to accessible entrance Notes

Sheltered Yes

Sheltered Notes

Well positioned Yes

Well positioned Notes

Well-marked by signage Yes

Well-marked by signage Notes

Bus stop close to main entrance Yes

Bus stop close to main entrance notes There are bus stops within two city blocks

Sheltered bus stop Yes

Sheltered bus stop notes

Place to sit and rest Yes

Place to sit and rest notes A table and chairs near the main entrance

Space for someone in a mobility device Yes

Space for someone in a mobility device notes

Accessible path of travel Yes

Accessible path of travel notes

Sufficient amount of disability parking Yes

Sufficient amount notes There are three spots near the main entrance

Off Street Parking - Sufficient dimensions Yes

Off Street Parking notes

Vertical Clearance to accommodate larger vehicles and side/rear lifts. Yes

Vertical Clearance notes

Off Street – Accessible Parking Stalls Yes

Off Street – Accessible Parking Stalls notes

Van Accessible Parking Stalls – wider angled stalls that accommodate wider vans with side/rear lifts No

Van Accessible Parking Stalls notes None of the three existing spots are larger

Signage and smooth paved surface Yes

Signage notes

Entrance is easy to find and well- marked for people with disabilities Yes

Entrance is easy to find and well-marked notes

Wide and spacious door opening and level threshold Yes

Door opening notes

Power Operated Doors Yes

Power Operated Doors notes

Call button for assistance No

Call button notes

Call button and door opener control are easy to find No

Call button and door opener notes

Box office is easy to find Yes

Box office notes

Wheelchair accessible counter No

Wheelchair accessible counter notes Reception counter is high with no cutout for access.

Communication/Hearing Loop No

Communication/Hearing Loop notes

Access to information No

Access to information notes

Patron Areas: Coat Check, Concession Stands, Washrooms

Coat Check is easy to find No

Coat Check is easy to find notes There is a coat closet in the Centre du patrimoine. It is not marked

Coat Check Wheelchair accessible counter No

Coat Check Wheelchair accessible counter notes

Is hearing assist technology available? No

Hearing assist technology available notes

Coat Check Access to information No

Coat Check Access to information notes

Concession stand is easy to find. Yes

Concession stand is easy to find notes In Theatre Cercle Moliere

Concession Stand has Wheelchair accessible counter Yes

Concession Stand has Wheelchair accessible counter notes

Accessible menu for people with low vision/ who are blind No

Accessible menu notes

Captioned Television Screens No

Captioned Television Screens notes

Concession Stands Access to information No

Concession Stands Access to information notes

Concession and/or Reception desk Yes

Concession and/or Reception desk notes

Washrooms are easy to find and locate. Yes

Washrooms are easy to find and locate notes Notes refer to washrooms in Theatre Cercle Moliere

Excellent signage directing people to washroom Yes

Excellent signage notes

Washrooms Accessible entrance Yes

Washrooms Accessible entrance notes

A universal accessible washroom is provided No

A universal accessible washroom notes

Washrooms: Staff Training Yes

Washrooms: Staff Training notes

Clear path of travel leading to accessible washroom stall Yes

Clear path of travel notes

Space to maneuver within accessible washroom stall Yes

Space to maneuver within accessible washroom stall notes

Accessible toilet and transfer space Yes

Accessible toilet and transfer space notes

Stall door opens outwards and does not obstruct the washroom stall Yes

Stall door notes

Grab bars are provided which allow someone to safely transfer Yes

Grab bars notes

Toilet paper should be easy to reach Yes

Toilet paper notes

Someone using a mobility device can easily use the sink area Yes

Sink area notes

Emergency Call Button for Assistance in washrooms No

Emergency Call Button for Assistance in washrooms notes

Lights with Motion Sensors in washrooms Yes

Lights with Motion Sensors in washrooms notes

Patron Areas: Wayfinding and Lighting, Ramps,

Map directing people to different areas of the venue (including accessibility features. No

Map directing people notes

Handheld Map showing the location of accessibility features. No

Handheld Map

Voice Guide Systems. No

Voice Guide Systems notes

Signage is easy to read for someone with low vision. Yes

Signage low vision notes Main directional signage has high contrast and larger print

Signage is easy to read for someone with a cognitive disability and/ or lower levels of literacy. Yes

Signage is easy cognitive disability and/ or lower levels of literacy notes

High colour contrast helps people with low vision navigate. Yes

High colour contrast notes

Pathways are kept clear of clutter. Yes

Pathways are kept clear of clutter notes

The accessible pathway connecting different activity areas should be intuitive. Yes

The accessible pathway notes

Areas are well lit. Yes

Areas are well lit notes

Wayfinding: Emergency Signage. Yes

Wayfinding: Emergency Signage notes

Wayfinding: Emergency Lighting. Yes

Wayfinding: Emergency Lighting notes

Wayfinding: Emergency Fire Alarm. Yes

Wayfinding: Emergency Fire Alarm notes

Wayfinding: Emergency Evacuation. Yes

Wayfinding: Emergency Evacuation notes

Wayfinding: Captioned Television Screens. No

Wayfinding: Captioned Television Screens notes

Ramps

Ramps are cane detectable for people with low vision. No

Ramps are cane detectable notes

The ramp has an accessible non- skid surface and is wide enough. Yes

The ramp has non-skid surface notes

The ramp has a gradual slope. Yes

The ramp has a gradual slope notes

Longer ramps have flat and level landing areas at regular intervals where people can rest. Yes

Longer ramps notes

Avoid curved ramps. Yes

Avoid curved ramps notes

Provide safety barriers. Yes

Provide safety barriers notes

Provide handrails. No

Provide handrails notes

Provide handrails that are easy to grasp onto and that help guide people with visual disabilities. No

Provide handrails that are easy to grasp notes

Provide handrails at accessible heights No

Provide handrails at accessible heights notes

Patron Areas: Elevators, Seating Options, Adaptive Technology

Large sized elevator Yes

Large sized elevator notes

Accessible entrance and doors. Yes

Accessible entrance and doors notes

Control Panel is accessible. Yes

Control Panel is accessible notes

Elevator provides auditory signals for people who are blind or have low vision. No

Elevator provides auditory signals notes

Elevator provides visual signals for people who are deaf/Hard of Hearing. No

Elevator provides visual signals notes

Handrails are provided for extra stability and support. No

Handrails are provided notes

Emergency Preparedness. Yes

Emergency Preparedness notes

Provide choice in wheelchair seating options. No

Provide choice in wheelchair seating options notes Yes, the theatre and community space use folding chairs to adapt the space

Provide Equitable Sightlines. Yes

Provide Equitable Sightlines notes

Provide enough wheelchair seating to accommodate productions that are targeted at people with disabilities. Yes

Provide enough wheelchair seating notes

Provide seating options that allow people with disabilities to sit beside friends and family members. Wheelchair seating should not be segregated: there should be removable seats in wheelchair seating areas for friends/family/companions.

Provide seating options notes

Provide ample multifunctional space that can serve as additional wheelchair seating. Yes

Provide ample multifunctional space notes

Explore the feasibility of removable seats and/or hydraulic seating systems. No

Removable seats notes

Consider the needs of people with larger bodies when selecting seats Yes

Consider the needs of people with larger bodies when selecting seats

Assisted Listening System. No

Assisted Listening System notes

American Sign Language Interpretation. No

American Sign Language Interpretation notes

Audio Description. No

Audio Description notes

Low Impact/Relaxed performances.

Low Impact/Relaxed performances notes I am not aware of adapted performaces.

Low Sensory Rooms. No

Low Sensory Rooms notes

Access to the stage.

Access to the stage notes

Address environmental sensitivities. Yes

Address environmental sensitivities notes

Exhibit Areas

Exhibit Area Signage Yes

Exhibit Area Signage Notes

The art is hung low enough for those patrons to view the art correctly. Yes

The art is hung low notes

Table displays at correct height for wheelchair users. Yes

Table displays notes

Make background simple. Yes

Make background simple notes

The exhibit includes tactile elements. No

The exhibit includes tactile elements notes There was no current exhibit. Where possible, tactile elements with increase engagement

Adequate seating throughout the art gallery for those that need to rest. No

Adequate seating notes There is no fixed seating in the gallery space

Seating is the appropriate height. Low to the ground seating is difficult to use. No

Seating is the appropriate height notes There is no fixed seating in the gallery space

A virtual version of the exhibit No

A virtual version of the exhibit notes

ASL interpretation available. No

ASL interpretation available notes

Facilitators for people who are blind or have low vision. No

Facilitators for people who are blind or have low vision notes

Assistive devices are available. No

Assistive devices are available notes

Materials are available in alternative formats. No

Materials are available in alternative formats notes

Backstage

Provide a separate backstage entrance for performers/technicians with disabilities. Yes

Separate backstage entrance notes

Backstage entrance is easy to find and well-marked for people with disabilities. Yes

Backstage entrance is easy to find and well-marked notes

Wide and spacious door opening and level entrance. Yes

Wide and spacious door opening and level entrance notes

Backstage Entrance: Power Operated Door. No

Backstage Entrance: Power Operated Door notes

Backstage Entrance: Call button for assistance. No

Backstage Entrance: Call button notes

Locate dressing room, stage, backstage accessible washroom on the same level for performers with disabilities. Yes

Backstage: Locate dressing room, stage, backstage accessible washroom on the same level notes

Backstage: Provide wide spacious pathways. Yes

Backstage: Provide wide spacious pathways notes

Backstage: Provide gradual ramps if needed. Yes

Backstage: Provide gradual ramps notes

Backstage: Provide spacious wings. Yes

Backstage: Provide spacious wings notes

Incorporate safety features on front of stage. No

Incorporate safety features on front of stage notes Often, no stage or a portable stage is used

Provide cue lights. No

Provide cue lights notes

Performers with disabilities have access to all the same backstage areas as performers without disabilities. Yes

Performers with disabilities have access notes

Backstage: Dressing Rooms

Dressing rooms: Accessible entrance. Yes

Dressing Rooms: Accessible entrance notes

Wide spacious dressing rooms. Yes

Wide spacious dressing rooms notes

Visual paging system. No

Visual paging system notes

Provide a ceiling lift system. No

Provide a ceiling lift system notes

Dressing Rooms: A universal accessible washroom is provided. Yes

Dressing Room: A universal accessible washroom notes

Provide roll in shower. Yes

Provide roll in shower notes

Dressing Rooms: Space to maneuver within accessible washroom stall. Yes

Dressing Rooms: Space to maneuver within stall notes

Dressing Rooms: Accessible toilet and transfer space. Yes

Dressing Rooms: Accessible toilet and transfer space notes

Dressing Rooms: Stall door opens outwards and does not obstruct the washroom stall. Yes

Dressing Rooms: Stall door opens outwards notes

Dressing Rooms: Grab bars are provided which allow someone to safely transfer. Yes

Dressing Rooms: Grab bars notes

Dressing: Toilet paper should be easy to reach. Yes

Dressing: Toilet paper notes

Dressing Room: Someone using a mobility device can easily use the sink area. Yes

Dressing Rooms: Sink area notes

Dressing Rooms: Emergency Call Button for Assistance. No

Dressing Rooms: Emergency Call Button notes

Dressing Rooms: Lights with motion sensors. Yes

Dressing Rooms: Lights with motion sensors notes

Dressing Rooms: Rest area. Yes

Dressing Room: Rest area notes May be small for a bed

Dressing Rooms: Accessible furniture. Yes

Dressing Rooms: Accessible furniture notes

Technical Areas

Tech: Provide accessible pathways connecting all the main activity areas. Yes

Tech: Provide accessible pathways notes

Tech: Provide wide spacious pathways. Yes

Tech: Provide wide spacious pathways notes

Tech: Provide gradual ramps if needed. Yes

Tech: Gradual ramps notes

Tech: Provide an elevator backstage. Yes

Tech: Provide an elevator backstage notes The elevation =can access the tech booth

Provide access to Tech Control Booth. Yes

Tech Control Booth notes

Install a suspension grid. No

Install a suspension grid notes

Have fly systems/ line systems. No

Have fly systems/ line systems notes

Control Booth: Entrance is wheelchair accessible. Yes

Control Booth: Entrance is wheelchair accessible notes

Control Booth: Enough room for larger mobility devices to maneuver. Yes

Control Booth: Enough room for larger mobility devices notes

Control window and controls are located at wheelchair accessible heights. Yes

Control window and controls notes

If a desk is provided, it is wheelchair accessible. No

Wheelchair accessible desk notes

Provide additional flex space for additional workstations. No

Additional flex space notes

Administration

The back-office areas are accessible for people using mobility devices. Yes

The back-office areas are accessible notes

There are accessible work stations. Yes

Accessible work stations notes

Admin: There is an accessible washroom. Yes

Admin: There is an accessible washroom notes

Are there disabled employees in the organization? Yes

Employees notes

Is there a disability advisor or other community connections? No

Community notes

Employment of persons with disabilities should be encouraged and supported across the organization Yes

Employment notes